Program Coordinator: 18-20 hours per week, 10 months,  $20 – $22 per hour
Start Date of August 14, 2017

About the Organization: Heart Math Tutoring (“Heart”)
Heart is a Tier II math intervention program used in high-poverty elementary schools with a mission of ensuring that all elementary students develop the strong foundation in math and enthusiasm for academics needed for long-term success, by helping schools use volunteers as tutors. Fifty six percent of economically disadvantaged students in Charlotte are not performing on grade level in math. Volunteer tutors are a powerful resource for addressing this, if given the right tools and support. The program became a 501c3 nonprofit in July 2014 and currently supports 750 weekly volunteer tutors who serve 660 students across twelve school sites. In 2017/18, the program will support 800 – 1,000 volunteer tutors to serve 800 – 1,000 students across 15-18 school sites in Charlotte, NC. To date, 98% of Heart students have met program growth goals in math, and more than 90% of teachers report that students show an increase in enthusiasm and/or confidence towards academics as a result of the program. Visit for more information.

About the Role: Program Coordinator
As part of ensuring high-quality tutoring sessions and a positive experience for volunteers and school staff, Heart provides an on-site Program Coordinator to each school site. The Program Coordinator is present at his/her assigned school during tutoring sessions where he/she assesses students and monitors instruction, in addition to providing ongoing training and real-time coaching to tutors. The coordinator is also Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers while they are on campus.

Job Responsibilities: Key responsibilities are listed below.
• Oversee 50 – 60 students’ growth in math skills and enthusiasm for academics;
• Manage and support 50 – 60 weekly volunteers; and
• Liaise with teachers and school staff.

Tasks will include but are not limited to:
• Become an expert on Heart curriculum and assessments;
• Coordinate and complete student assessments;
• Manage tutoring materials;
• Deliver initial training and ongoing support to tutors;
• Manage general tutor communications;
• Communicate with teachers regarding curriculum, students, and schedule issues;
• Design and maintain schedule of students and volunteers;
• Report various operational information to Program Manager and Executive Director; and
• Partner with Heart team in identifying operational strengths and troubleshooting challenges, aiding the organization’s efforts to establish a strong, scalable program model.

The Program Coordinator will also be asked to play a supporting role in:
• Volunteer recruitment;
• Additions to and revisions of curriculum;
• Coordination of space and time logistics with principals; and
• Marketing Heart to the community.

Typical Work Week
• A Program Coordinator will typically work 18 hours a week with hours within a school day schedule. In all, approximately 12 hours are designated for on-site tutoring support, and a coordinator will spend approximately six hours per week on staff meetings and check-ins, scheduling, and communications (computer work).
• Hours are slightly seasonal, in line with the program calendar. Several weeks in September and May could require up to 30 hours per week for program assessments and startup/finish logistics.

Desired Skills and Background
A person who is successful in the role of Program Coordinator will likely have all or most of the skills/background below, which are listed in order of importance.
• Strong belief that all students can learn and have the potential to perform at or above grade level
• Desire to work with elementary-aged students
• Background in education and/or ability/willingness to quickly build expertise in teaching, learning, and assessing
• Strong communication and relationship-building skills
• Strong organizational skills and attention to detail
• Basic computer skills and/or ability/willingness to learn programs including but not limited to Word, Excel, email and contact management, CRM tools such as Salesforce, and file sharing systems
• Experience working with low income population

To Apply: Submit the following documents to
• Resume – standard format including education, work, and volunteer experience
• Cover letter – standard, 1-page format explaining your interest in the role and why you believe you are a good fit

When submitting, use the subject line, “2017-18 Program Coordinator Application”, and address correspondence to Emily Elliott.

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Event: ***Job Opportunity*** Program Coordinator
Date:  Thursday, July 20, 2017 - Monday, August 14, 2017
Time:  12:00 AM